Tier 1
Owner Feedback
Submit verified owner feedback about your Thor E-Bike after delivery. Feedback should be honest and can be positive, negative or mixed.
$50
Thor Rewards
Help us grow the Thor community
Thor Rewards gives back to customers for sharing their experience, sharing riding content, and helping new Aussie riders discover Thor Ebikes.
Complete reward actions after your Thor purchase and claim up to $200 back!
✓Earn up to $200
✓Simple rewards after purchase
Reward tiers
Earn rewards for sharing your Thor experience.
Choose the reward actions that suit you. You can complete more than one action, up to the maximum program cap.
Tier 2
Social Media Story or Post
Share your Thor E-Bike on social media as a story, reel or feed post and tag Thor Ebikes so we can verify it.
$50
Tier 3
Refer a New Rider
Refer someone who buys an eligible Thor E-Bike. Referral rewards apply after the new customer order is completed and approved.
$100
Maximum reward: up to $200 back per eligible customer per order.
How it works
Three simple steps.
Thor Rewards is designed to be simple. Buy your Thor E-Bike, complete an eligible reward action, then submit your claim for review.
Buy your Thor E-Bike
Thor Rewards is available to eligible Thor Ebikes customers after purchase.
Complete a reward action
Submit owner feedback, post on social media, or refer a new rider.
Get approved and rewarded
Once your claim is checked and approved, your reward is processed after all Thor Rewards eligibility requirements have been met.
Claim your reward
Submit your Thor Rewards Claim
Use the form to send your order number, reward type, social media details, referral details, links, or anything else needed to check your claim.
Eligibility
What counts as an eligible claim?
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Rewards are only available to verified Thor Ebikes customers.
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Claims are reviewed after your order has been delivered and all Thor Rewards eligibility requirements have been met.
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Cancelled, refunded, fraudulent or disputed orders are not eligible.
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Owner feedback must be honest. Rewards are not based on star rating, positive wording or whether the feedback is favourable.
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Social posts must tag Thor Ebikes and remain visible long enough for us to verify them.
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Social posts made as part of Thor Rewards should clearly show the post is part of a reward program, such as using #ThorRewards or noting that it was rewarded by Thor Ebikes.
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Referral rewards only apply when a new customer purchases an eligible Thor E-Bike and names you as the referrer.
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Self-referrals, duplicate claims and fake claims are not eligible.
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The maximum Thor Rewards amount is $200 per eligible customer per order.
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Thor Ebikes may approve, reject or request more information for any claim.
FAQ
Thor Rewards questions.
Can I claim more than one reward? +
Yes. You can claim the owner feedback reward, the social media reward, and one eligible referral reward, up to the program cap.
When do I get paid? +
Claims are reviewed after your order has been delivered and all Thor Rewards eligibility requirements have been met. Approved rewards are then processed according to the program terms.
Do I have to leave positive feedback? +
No. We only want honest feedback. Rewards are not based on star rating, positive comments or favourable wording.
Do social posts need to stay live? +
Yes. Posts or stories need to be visible long enough for Thor Ebikes to verify them.
Can I refer myself? +
No. Self-referrals, duplicate claims and fake claims are not eligible.
Can Thor reject a claim? +
Yes. Thor Ebikes may reject claims that are incomplete, misleading, fraudulent, duplicated, refunded, disputed or outside the program rules.
What if I buy two bikes in the same order? +
If you buy two bikes in the same order and each bike is for a separate customer, only one referral reward is available for that order. However, feedback and social post rewards are available to both customers.
Ready for your rewards?
Start claiming rewards for sharing your Thor Ebikes experience.
